FAQ's

Do you buy used instruments?

  Yes, we do.  You'll need to bring it in to the store for consideration.  We make offers on a case by case basis.  

Do you repair instruments?

We have qualified repair technicians on staff, who can evaluate your instrument and give you an estimate based on what needs to be done.  We rarely turn away instruments, unless they've been run over by a car or something.  In that case, you may just want to consider replacing it.

Do you have a maintenance program?

When you rent an instrument through us you can opt for Maintenance for the duration of your rental.  It covers all general maintenance and cleaning, and repairs such as dent removal, or pad replacement.  Speak to our technicians about specific problems, as the program doesn't cover things like foreign objects being stuck in the instrument, or creative carvings on the outside of the instrument.

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